Terms of Service

Last updated: January 5, 2026

1. Acceptance of Terms

By accessing or using OrderCapture ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

OrderCapture is a B2B SaaS platform that automatically captures orders from WhatsApp and SMS messages and creates invoices in QuickBooks Online. The Service includes AI-powered order extraction, order management dashboard, and QuickBooks integration.

3. Account Registration

To use the Service, you must:

4. Subscription and Payment

4.1 Fees

The Service is provided on a subscription basis at $299 per month. Fees are billed monthly in advance and are non-refundable except as required by law.

4.2 Free Trial

We offer a 14-day free trial. No credit card is required. At the end of the trial, you will be charged unless you cancel.

4.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

5. Acceptable Use

You agree NOT to:

6. Data Ownership

You retain all rights to your data. We do not claim ownership of any content you submit. You grant us a license to use your data solely to provide the Service.

7. Third-Party Services

The Service integrates with third-party services (Twilio, OpenAI, QuickBooks, Stripe). Your use of these services is subject to their respective terms and conditions. We are not responsible for third-party service interruptions or changes.

8. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance that temporarily limits availability. We are not liable for service interruptions.

9. Disclaimers and Limitations of Liability

9.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 AI Accuracy

While our AI strives for accuracy, we do not guarantee 100% correct order extraction. Users are responsible for reviewing orders before approval.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORDERCAPTURE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless OrderCapture from any claims, losses, or damages arising from your use of the Service or violation of these Terms.

11. Intellectual Property

The Service, including all software, content, and trademarks, is owned by OrderCapture and protected by intellectual property laws. You may not use our trademarks without permission.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Continued use after changes constitutes acceptance.

13. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, you lose access to the Service. You may export your data before termination.

14. Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco County.

15. Contact

For questions about these Terms, contact us at: